Katies Cosy Cattery - Terms and Conditions

Please read the following very carefully in full before booking your cat into our cattery

 

  1. Collection and drop off times are during our office hours only and STRICTLY BY APPOINTMENT. These are:

    Monday to Friday: 9.30am to 11.00am AND 4pm to 5pm .
    Saturday and Sunday 10am to 11.00am.
  2. Please do not attempt to collect or drop off your pets outside of these hours unless by prior arrangement with Katie.
  3. Viewings are by arrangement with Katie
  4. NO DROP OFF OR COLLECTIONS ON ANY BANK OR PUBLIC HOLIDAY
  5. Double daily rate applies to ALL BANK / PUBLIC HOLIDAYS
  6. All bookings are subject to a minimum 3 nights boarding charge, i.e 4 days.
  7. A deposit of 50% is required no later than 30 days prior to arrival. Deposits are non- refundable. Please make cheques payable to Katie's Cosy Cattery.
  8. Cancellation or amendment of a booking needs to be no later than 30 days prior to the booked date; otherwise full payment will be required. Should you drop off on a later date or collect earlier than booked, full payment is still required.
  9. We are unable to accept any un-neutered cats, Male or Female, and in order to safeguard all our guests, it is a requirement that our guests have been treated for fleas and worms before arrival.
  10. All animals are accepted in a healthy condition at the owner's risk, if not then this must be discussed with Katie beforehand.
  11. At KCC's discretion and without elucidation, we reserve the right to refuse to accept / board / take in any animal that we consider unsuitable for boarding.
  12. We will require full detail of your pet's Vet on arrival, along with current vaccination certs.
  13. Whilst every care and precaution is taken with our guests during their stay, all responsibility and liability for same is at Owner's risk.
  14. If booking in 2 cats from same family and require separate suites, then price for 1 cat is applicable to each suite.
PLEASE   DO NOT FORGET TO BRING YOUR CURRENT VACCINATION CARD WITH YOU!! Meaning a current inoculation certificate for Feline Infectious Enteritis and Respiratory Infections i.e Cat Flu. This will be retained by us during our guests stay.

 

Katies Cosy Cattery
41,Wellstead Gardens,
Westcliff-on-Sea,
SS0 0AY
Office:01702-330115